Mafia Privacy Policy

At Mafia Casino, we respect your privacy and are committed to protecting the personal data you share with us when you play, register, or browse our platform. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your data. By creating an account or using our services, you confirm that you have read and understood this policy and consent to the practices described below.

Information We Collect

We at Mafia Casino collect personal information directly from you and automatically through your use of our site. We only gather what is necessary to provide our services, comply with our licence requirements, and keep your account secure.

• We collect registration details such as your name, date of birth, email address, phone number, and country of residence.
• We gather identity verification documents, including certified ID, proof of residence, proof of ownership of payment methods, and transaction history such as bank or card statements.
• Our Mafia Casino systems record your deposit and withdrawal history, currency preferences, and the payment methods you use.
• We track your gaming activity, including games played, wagers placed, bonuses claimed, and wagering progress, to administer promotions and VIP levels.
• We automatically collect technical data such as your IP address, device type, browser information, and session logs through cookies and similar technologies.
• We may record communications with our support team via live chat or email for quality and dispute-resolution purposes.

How We Use Your Information

Our Mafia Casino platform uses your data for a range of legitimate business and legal purposes. We never use your information beyond what is reasonably required to operate our services responsibly.

• We use your data to open, maintain, and verify your account in accordance with our licence under the Anjouan Offshore Financial Authority.
• We at Mafia Casino use your activity history to calculate your VIP level, which determines your withdrawal limits and loyalty benefits.
• We process your payment details to handle deposits, withdrawals, and to prevent fraud or duplicate accounts.
• We use contact information to send you service messages, promotional offers, and updates about your account, where you have not opted out.
• Our compliance team uses verification documents to meet anti-money-laundering and know-your-customer obligations.
• We may use your data to investigate suspected abuse of bonuses, multiple accounts, or other breaches of our terms.

Cookies and Tracking Technologies

Here at Mafia Casino, we use cookies to remember your preferences, keep you logged in, and analyse how players interact with our site. Our Mafia platform uses this information to improve navigation, personalise content, and measure the performance of our promotions. You can adjust your browser settings to limit or block cookies, though doing so may affect certain features of our services.

Legal Basis for Processing

We at Mafia Casino process your personal data on several legal grounds, depending on the purpose of processing. We rely on your consent when you register and agree to our terms, on the performance of our contract with you when processing deposits and withdrawals, on our legitimate business interests when preventing fraud, and on legal obligations when meeting licensing and anti-money-laundering requirements.

Sharing Your Information

We do not sell your personal data. However, our Mafia Casino operations require us to share certain information with trusted third parties so that we can deliver our services effectively.

• We share payment data with banks, card processors, e-wallet providers, and cryptocurrency processors to complete your transactions.
• Our compliance obligations may require us to disclose information to regulators, auditors, or law enforcement authorities upon lawful request.
• We share limited technical data with analytics and marketing partners to understand site usage and improve our offers.
• Our game and live-dealer providers, including Pragmatic Play, Playtech, Microgaming, Novomatic, Playson, Relax Gaming, Yggdrasil, Quickspin, and our live partners, may receive gameplay data necessary to operate their content.
• We may share data with professional advisers, such as lawyers or auditors, where necessary for business operations.

Data Retention

We at Mafia Casino retain your personal data for as long as your account remains active and for a reasonable period afterward to meet legal, accounting, and regulatory requirements. Where your account becomes inactive for 180 days, we may apply an administration fee as described in our terms, and we retain records of this activity as part of our compliance obligations. Verification documents and transaction records are kept for the period required under our licence.

Data Security

Our Mafia Casino team uses industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. We restrict access to personal information to employees and partners who need it to perform their duties, and we regularly review our security practices. While we take data protection seriously, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Because we serve players across Europe and other regions, your data may be processed in countries outside your home jurisdiction. We ensure that any such transfer is carried out with appropriate safeguards, consistent with applicable data protection standards, whenever we work with processors located abroad.

Your Rights

We want you to feel confident about how your information is handled. Depending on your jurisdiction, you may have the following rights regarding the personal data we hold about you.

• You can request access to the personal data we hold about you.
• You can ask us to correct inaccurate or incomplete information.
• You can request that we delete your data, subject to our legal and regulatory retention obligations.
• You can object to or restrict certain types of processing, including direct marketing.
• You can withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal.
• You can lodge a complaint with a relevant data protection authority if you believe we have not handled your data properly.

To exercise any of these rights, you can contact our support team at support@Mafia Casino.com, available 24/7 through live chat, email, and our Help section.

Marketing Communications

We at Mafia Casino may send you promotional messages about bonuses, reload offers, cashback, and other campaigns if you have agreed to receive them. You can opt out of marketing communications at any time through your account settings or by contacting our support team, without affecting your ability to use our core services.

Account Closure and Duplicate Accounts

Our terms require one account per person, household, address, phone number, email, and IP address. Where we identify duplicate accounts, we close them, void related actions, cancel promotions, and may forfeit associated winnings. Closing your account with a positive balance or pending withdrawal requests voids those funds, and we retain the data necessary to document this outcome in line with our compliance obligations.

Children's Privacy

Our Mafia Casino services are intended only for adults who meet the minimum legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors, and we take steps to verify age as part of our identity checks.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of our services after updates are posted indicates your acceptance of the revised policy.

Contact Us

If you have questions about how we collect, use, or protect your personal data, or if you wish to exercise your rights, please reach out to our team at support@Mafia Casino.com. Our support agents are available around the clock via live chat to assist you with any privacy-related concerns.